Name of customer, hospital, or organization submitting a ticket
Please enter the details of your request: what happened, when it was observed, and any relevant context. Please include the Product Type (sensor, software, adhesive, etc), Product ID, and quantity if possible.
Which Sibel product the customer is using.
Which part of the product the issue affects.
Select all sensor types involved.
Select all adhesive types involved.
Select all applications involved.
Select all accessory or charger types involved.
Select all labeling or packaging items involved.
Pick the option that best describes the problem.
Printed on the back of the sensor or device.
Printed on the label on the bottom of the kit box.
Study name, or the hospital and unit where the device is used.
For example: Discovery App 1.7.2, iPadOS 26.5.
Check if this involves a demo build or demo kit rather than a deployed customer kit.