How often do I need to charge the mobile device? January 16, 2024 19:55 Updated The mobile device should be connected to a power supply at all times. Related articles What do the icons on the app dashboard mean? How can I tell if the sensor is collecting data? I only see a “raw” folder, why? I just put my sensor on the charger and it says it will take over 24 hours to download the data, what should I do? What should I do if the Subject says they have been wearing the sensor but the data does not appear processed in the cloud or show as uploaded in Discovery Hub?