How data gets to you
- The sensor sends its data to the Discovery App when it is placed on the charger.
- The iPad uploads it to your study’s repository in the Discovery Cloud.
- The data is processed, and both raw and processed files become available by your agreed method.
The Cloud Integration Plan
Before deployment, Sibel and your team complete the Discovery Customer Cloud Integration Plan. It records the hosting region (US by default), the delivery method, the sFTP users, and when data moves to long-term storage and when Discovery Hub access ends (by default, 6 months after the last data collection). Sponsors sometimes also have their own Data Transfer Specification (DTS). Send it to us early so we can align the two.
Setting up sFTP access
- Each person who needs access creates their own SSH key pair, for example with PuTTYgen (RSA). Please don’t share keys between people or machines.
- Email only the public key to your Sibel Customer Success contact or support. Keep the private key secure on your computer.
- We will send you a server address, port (usually 22) and username.
- Connect with an sFTP client such as FileZilla, WinSCP or Cyberduck using the Key file logon type. Your IT team may need to allow the client and port 22.
Access is read only. For an extra user or a separate machine (for example a virtual machine), send a new public key and we will set up an additional username.
AWS S3 bucket replication
If your organization uses AWS, we can replicate data into your own S3 bucket, usually within 15 minutes of processing. Your cloud team creates the bucket and applies a bucket policy, following the Discovery Customer AWS S3 Replication Setup Guide, which we will send you.
What’s in the folders
See How do I navigate these folders? for the folder structure and the difference between raw and processed data. If data is missing, see What do “Sync the sensor” and “Sync Needed Immediately” mean, and how do I clear them?.
At the end of the study
On the dates in your Cloud Integration Plan, the database is frozen, data moves to long-term storage, and Discovery Hub access ends. Contact us before those dates if you need more time or want a final transfer, or to close out sFTP users.
Still need help? Submit a request or email support@sibelhealth.com. Include your Kit ID or device serial number. Do not include names, dates of birth, medical record numbers or other details that identify a person (protected health information, PHI).