Roles
| Role | Can do |
|---|---|
| Account Owner | Set up by Sibel. Invites Admins and Research Coordinators. |
| Admin | Everything a Research Coordinator can do, plus add and remove Research Coordinators for their site(s). |
| Research Coordinator | Add, edit and remove subjects, view QR codes, the Subject’s Detailed View, notifications and the audit trail for their site(s). |
Add a Research Coordinator (Admins)
- Open Study Personnel.
- Select Add research coordinator in the top-right corner.
- Choose whether they can see all sites or only the current site.
- Enter their first and last name and email address (middle name and phone are optional), then send the invitation.
New users appear in the Pending list until they sign up. To send the invitation again, select Resend Invite, choose the users and select Confirm. Each invitation is valid for 30 days.
Add an Admin or change someone’s role
Ask your Account Owner, or contact us. Roles can’t be edited directly, so the user is deleted and invited again with the new role.
Remove a user
On Study Personnel, select Delete at the end of the user’s row and confirm by typing their full name. They receive an email confirming the removal. Admins can remove Research Coordinators only. To remove an Admin, contact your Account Owner or us.
Weekly summary emails
Discovery Hub sends a summary email every Monday to Admins and Research Coordinators who opted in. It covers sensor issues, hours of data collected, subject compliance and online status. To stop or start it, open your Account Information page and change the summary email setting. If you can’t find the setting, contact us and we will turn it off for you.
Still need help? Submit a request or email support@sibelhealth.com. Include your Kit ID or device serial number. Do not include names, dates of birth, medical record numbers or other details that identify a person (protected health information, PHI).